TERMS AND CONDITIONS FOR PREMIUM TRANSFERS LIMITED
Please read these Terms of Use carefully before purchasing our Services.
We reserve the right to change these Terms and Conditions at any time. If you do not agree with these Terms and Conditions, please do not use our website or purchase from Premium Transfers Ltd.
Bookings & Fees:
- Your booking is not confirmed, and your date/time is not reserved until full payment has been made.
2. We accept payment via Stripe or a Bank Transfer.
3. If you are late for any reason and there are excessive wait times for our driver (>20 minutes) additional fees will be charged of $50 including GST per 15 minutes, or part thereof. This will be due immediately.
4. By making a booking i.e.; payment via Stripe or Bank Transfer, it will be deemed that you have accepted, without exclusion, all our Terms and Conditions of Transfer/Hire.
5. We reserve the right to decline to accept a contract for hire in our sole discretion whether or not any suitable vehicle(s) is available.
Refund Policy:
Due to the nature of our Services, Premium Transfers Ltd has a no refund policy. By purchasing any of our Services, you understand and agree that all purchases are final and no refunds will be provided to you for any reason.
Payments: If paying by debit card or credit card with Stripe, you give us permission to automatically charge your credit or debit card as payment for your Service without any additional authorisation, for which you will receive an electronic receipt.
Nothing herein shall limit Premium Transfers Ltd from seeking payment for any chargeback or credit card disputes made by you at any time.
All information obtained during your purchase or transaction for our Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.
Our Responsibilities:
- We make every effort to supply the exact vehicle(s) that you requested, however, occasionally due to circumstances beyond our control the vehicle(s) may not be available. In these circumstances, we will:
a. Endeavour to supply the best alternative vehicle(s), or;
b. If no alternative vehicle(s) can be provided, refund the hire fees paid. Please note: a refund will be the full extent of our compensation to you. We therefore recommend that you obtain appropriate Insurance i.e.: Wedding or Travel Insurance, for your own protection.
2. We will do our utmost to ensure that our Chauffeur(s) are punctual. However, you will appreciate that we cannot be held responsible for events such as Road Congestion, Accidents etc.
3. Our vehicle(s) will be fully cleaned and prepared immediately prior to your transfer/hire, however, we cannot be responsible for any change to the outward appearance of the vehicle(s) if there is bad weather or poor terrain en-route to you or during the transfer/hire period.
4. We are fully insured however, our insurance does not cover the following:
a. Customers to drive our vehicle(s)
b. Loss or damage to customer possessions
c. Consequential losses, delays or missed events
5. We cannot provide child seats unless agreed at the time of booking.
Your Responsibilities:
- You will provide accurate full address details at the time of booking of the pick-up point ie: the ceremony and reception venues. Our booking form will show these addresses, please advise us of any inaccuracies immediately.
2. You accept that we may refuse to carry a passenger or passengers as follows:
a. Anyone who is or is thought to be under the influence of illegal drugs or alcohol
b. Anyone whose behaviour poses a threat to our Chauffeur, the vehicle itself or other passengers.
3. You agree not to smoke or vape in our vehicle(s).
4. You agree that no additional wedding paraphernalia will be attached to our vehicle(s) including but not limited to; tin cans or other items attached by string or adhesives, signs and slogans etc.
5. You accept responsibility for any damage, negligent or otherwise, (other than that caused by a Road Traffic Accident or caused by our Chauffeur) to the interior or exterior of the vehicle whilst on hire to you and further agree that you may be invoiced accordingly for any repairs or valeting required to bring the vehicle(s) back to pre-hire condition.
If you have any questions about any term of these Terms and Conditions, please contact us at bookings@premiumtransfers.co.nz
Last Updated: 18 January 2024